There is nothing more frustrating than trying to visit or log into your website and only to see a notice saying ‘This account has been suspended. Contact your hosting provider for more information.’
“CGI-Sys/suspendpage.cgi” means that your account is suspended. This means the hosting provider has temporarily taken your site offline.
CGI stands for Computer Generated Imagery and it is usually used for movies and animated stuff for the games. When you are dealing with PHP hosting or some other platform for hosting the website on the internet, it is the term that deals with page dynamics and how the page looks for the visitors when they are clicking on your website link.
Finding out the reason behind these type of errors can be tricky and if you are getting some sort of error like “CGI-SYS/Suspendpage.cgi” it gets harder to find your way around it at times.
Sometimes, web hosts suspend websites for different reasons like malware infection, spam content, payment failure, and other policy violations. The notice is very minimal, without a clear explanation of what has happened and how to fix it because everyone who visits your site will also see this message.
“CGI-Sys/suspendpage.cgi” means that your account is suspended. Hosting providers can suspend websites for many reasons, like malware infection, excessive use of server resources, payment failures, and other policy violations.
However, you can never be sure about the actual reason, but you will need to fix it for sure. When a web host suspends your account, it means that your website has temporarily been taken offline by your hosting provider. If your account is suspended, that would mean your hosting is not working and the webpage is down as well.
Further, when you try to visit your website, you will see a message saying that your account has been suspended. Moreover, you generally won’t be able to log into your wp-admin or into your hosting provider account.
With this error you might see one of the following messages:
- This account has been suspended. Either the domain has been overused, or the reseller ran out of resources.
- This account has been suspended. Contact your hosting provider for more information.
- This page is currently not available, as your account has been suspended.
- Your account has been suspended for security reasons.
- This account has been suspended for violating our terms. Please contact us for more information.
- Your hosting has been suspended. Please contact support for unsuspend terms.
- This site is currently unavailable. If you’re the owner of this website, please contact your hosting provider to get this resolved.
- you could see your website redirected to the following URL: /cgi-sys/suspendedpage.cgi
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How to fix ‘This account has been suspended’ issue?
If you are using a good hosting server from one of the best service providers, then it can be less troublesome for you to check and make sure that the error message is fixed up properly.
Additionally, most hosting servers provide round the clock support so you can take care of all such problems in an optimal manner. So, first of all, you need to make sure that you are choosing the hosting service provider with good support services to fix such issues in a timely manner.
Further, you will need to contact the hosting service provider support department stating the issue and they will be able to look into the matter for you.
The tech support will not only help with the reason for this error message but also they will help you restore your account.