Hulu is experiencing a widespread service disruption, leaving users across the U.S. unable to log in or stream content. The most commonly reported issue is an “upstream request timeout” error, which appears when attempting to load the app or play videos.
Outage Reports Peak on DownDetector
According to real-time outage tracker DownDetector, user reports of issues with Hulu spiked around 4:30 p.m. EDT on Monday. The majority of users flagged problems related to login failures, video buffering, and complete service unavailability.
What Are Users Saying?
Social media platforms quickly filled with frustrated Hulu subscribers sharing screenshots and error messages, many of which displayed the following:
“Upstream request timeout”
Are you guys down right now @hulu @hulu_support? #hulu pic.twitter.com/qHO5wKqOER
— Melissa A Perez-Zschokke (@LaNinaFresa) August 4, 2025
hulu down right as i sit down to start rewatching glee pic.twitter.com/kgz8c8p6dr
— rina 🪐 (@heejinsrosy) August 4, 2025
While Hulu has not yet issued an official statement regarding the cause of the outage, users continue to report inconsistent access across platforms — including smart TVs, mobile devices, and browsers.
What to Do If You’re Affected
If you’re experiencing issues with Hulu:
- Try restarting the app or device
- Check your internet connection
- Monitor DownDetector or Hulu’s official support channels for updates
- Avoid repeated logins, which may worsen connection issues during an outage
Stay Tuned
This is a developing story. LoudFact will update this post as Hulu releases an official response or the platform begins to restore service.