Alphabet’s video conferencing app Google Meet suffered a major outage on Monday, September 8, leaving thousands of users unable to join calls. According to tracking website Downdetector, more than 15,000 outage reports were recorded by 1:36 PM ET.
Google Confirms the Issue
Google acknowledged the outage on its Workspace Status Page, stating it was “experiencing an issue with Google Meet beginning on Monday, 2025-09-08 10:25 PDT.”
By 2:18 PM ET, the company confirmed that the disruption had been resolved for all affected users.
Root Cause of Google Meet Outage
In its preliminary investigation, Google identified that the problem was linked to a “recent change in content edge cache.”
The company rolled back the update to fix the disruption, adding: “We thank you for your patience while we worked on resolving the issue.”
Impact on Users
Downdetector data showed:
- 79% of users faced problems starting a conference
- 16% had server connection issues
- 5% reported difficulties while operating the app
At its peak, nearly 16,400 incidents were reported. However, by 2:43 PM ET, the number dropped to around 600 active reports, indicating that most users had regained access.
Google Meet Service Restored
Google confirmed that the disruption had subsided, with engineers successfully rolling back the change. Customers had earlier reported slow user interface loads and an inability to join meetings, but the issue was resolved within an hour.
While Downdetector’s numbers are based on user-submitted reports, the actual number of affected users may have been higher.