ExplainersPennsylvania 911 Outage Disrupts Emergency Services Statewide

Pennsylvania 911 Outage Disrupts Emergency Services Statewide

A statewide outage of the 911 emergency services was reported in Pennsylvania on Friday afternoon. Residents received an emergency alert informing them that the 911 service is down across the entire state and were advised to report emergencies directly to local law enforcement authorities.

Urgent Message from Pennsylvania Emergency Management Agency

“Pennsylvania is experiencing a statewide intermittent 911 outage,” the message from the Pennsylvania Emergency Management Agency (PEMA) stated. “Individuals experiencing issues contacting 911 are asked to contact their local 911 Center on their non-emergency lines. Check your county’s social media and website for more information.”

Non-Emergency Contact Numbers

To assist residents during this outage, here is a list of non-emergency numbers in the central Pennsylvania area:

  • Adams County: 717-334-8101 or 717-624-2101
  • Cumberland County:
    • 717-243-4121 (Carlisle area)
    • 717-238-9676 (West Shore area)
    • 717-532-8878 (Shippensburg area)
  • Dauphin County: 717-558-6900
  • Franklin County: 717-263-3172
  • Juniata County: 717-436-7770
  • Lancaster County: 717-664-1180 or 800-957-2677
  • Lebanon County: 717-708-2749
  • Mifflin County: 717-248-9607
  • Perry County: 717-582-4311
  • York County: 717-840-2971

Important Reminder from Authorities

Dauphin County officials have urged residents not to make test calls during the outage. “Only call if you have an emergency. DO NOT do test calls to 911 or the non-emergency lines! This blocks real emergencies,” the county stated in a Facebook post.

Uncertainty Surrounding Duration of Outage

As of now, it remains unclear how long the outage will impact 911 services across Pennsylvania. Residents are encouraged to stay informed by checking local news sources and social media for updates.

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